CASE STUDY

How GrandOptical transformed its hiring efficiency?

How GrandOptical transformed its hiring efficiency?

HQ

Italy

Company size
Employees

200,000

Industry

Retail

Branches

18,000

86%

Candidate response rate within 24h
Candidate response rate within 24h

1h 33m

Average response time
Average response time

82%

Candidate response rate
Candidate response rate

Challenges

Low candidate reachability

each verification took ~15 minutes.

each verification took ~15 minutes.

Drop-off between application

and first contact.

and first contact.

Need to implement AI

screening tool to automate first contact and scale across roles.

screening tool to automate first contact and scale across roles.

Goals

Reduce the time

needed for candidate verification.

needed for candidate verification.

Increase

the percentage of applicants reached.

the percentage of applicants reached.

Improve performance

and efficiency in the HR process.

and efficiency in the HR process.

Results

15 min verification call replaced

~1 min result review → major time & capacity savings.

~1 min result review → major time & capacity savings.

86% of candidates

respond within 24h.

respond within 24h.

More qualified interviews

and better reachability with reduction in no-shows.

and better reachability with reduction in no-shows.

I’m amazed at how much time this tool saves and how much easier it makes my work. Instead of a 15-minute call, I review all necessary information in just 1 minute. Since using pre-screening, my response rate has jumped to over 86% within a few hours.
I’m amazed at how much time this tool saves and how much easier it makes my work. Instead of a 15-minute call, I review all necessary information in just 1 minute. Since using pre-screening, my response rate has jumped to over 86% within a few hours.
Pavla Ciglanska
HR Manager, GrandOptical, CZ&SK branch

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